privacy policy

Privacy Policy

Vis Plantis respects your privacy rights, and we care about your Personal Data security. For this purpose, we use, among others, secure communication encryption protocol (SSL).
We share this Privacy Policy so that every person with whom we enter into a relationship knows:
– who the Personal Data controller is,
– to what extent and for what purpose we process Personal Data,
– with whom we share it and how it is protected.
Below you will find detailed information on the collection, processing, and use of collected information, which constitutes Personal Data within the meaning of applicable law.
We make every effort to protect the Personal Data we collect following national regulations and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Journal of Laws UE L No. 119/1) – hereinafter referred to as ‘GDPR’.
Thank you for your trust!

Scope of the privacy policy and to whom it applies

The Privacy Policy contains information on how Vis Plantis sp. z o.o., processes personal data of current, former, and potential clients, persons representing our business clients and all visitors, and use of the services of our company
Details of this policy may be information provided while collecting Personal Data on the occasion of individual services, subscription (newsletter), contact forms (contact form, application form).

Contact for personal data administrator

The administrator of your Personal Data is Vis Plantis sp. z o.o., (hereinafter referred to as “we”, “our”, “us”, etc.) with headquarters in Skawina (32-050) at ul. Krakowska 87A, entered into the Register of Entrepreneurs of the National Court Register by the District Court for Kraków Śródmieście in Kraków, 12th Commercial Division of the National Court Register under the number: 0001058575, with NIP: 676-24-44-537 and REGON: 121591065. To supervise matters related to data protection, we have appointed a person responsible for Personal Data safeguarding. You can contact us at or by phone: +48 730-730-414.


Vis Plantis sp. z. o. o., via the website: uses cookies. These are small text files sent by a web server and stored by the browser computer software. When the browser reconnects with the website, the website recognizes the type of device the user connects. The parameters allow the information contained in them to be read-only by the server that created them. Cookies, therefore, facilitate the use of previously visited websites.
The collected information relates to the IP address, type of browser, language, type of operating system, Internet service provider, information about the time and date, location, and information sent to the website via the contact form.

We use the collected data to monitor and check how users behave on our websites to improve the website’s functionality, ensuring more effective and problem-free navigation. We monitor user information through the Google Analytics tool that records user interaction on the website. Cookies identify the user, which allows us to adapt the website content they use to their needs. By remembering their preferences, it enables the customization of advertisements addressed to them. We use cookies to guarantee the highest standard of convenience for our website, and collected data is used only within Vis Plantis sp. z o. o., to optimize our activities.
We use the following cookies on our website:

  1. ‘necessary’ cookies, enabling the use of services available on the website, such as authentication cookies used for services that require authentication on the website;
  2. ‘security’ cookies used to ensure security, for example, to detect fraud in the field of authentication within the website;
  3. ‘performance’ cookies, enabling the collection of information on how the website pages are visited;
  4. ‘functional’ cookies enable “remembering” the settings selected by the user and personalization of the user interface, such as the language or region the user comes from, font size, website appearance, and similar;
  5. ‘advertising’ cookies, enabling users to provide advertising content more tailored to their interests.

The user may at any time disable or restore the option of collecting cookies by changing the settings in the web browser.
Vis Plantis sp. z o. o., informs that blocking the cookies in the web browser may prevent the correct operation of the website.

What data we collect and proces

We may collect your Personal Data at the moment when you create an account, use our website, participate in a competition or contact us via the contact form.
We only process the data that you provide to us to a minimum extent.
To register on our website, we require you to provide: your email address, first name, last name, address, and telephone number. We must conclude a sales contract, contact you regarding it and deliver the goods that you have ordered.
You can provide us with more Personal Data in your profile, like your date of birth. The submission is voluntary and will help us personalize the offer addressed to you. You can change your settings and the data provided to us at any time.
Our website also has an automated system that helps us to best match our offer to you. We do not make automated decisions that affect your rights. We want our advertisements to be best suited to you.

For what purpose we collect and process your personal data

We may store Personal Data for various purposes depending on the nature of our relationship or the services you will use, use, or have used:
– entering into a contract or actions taken before entering into a contract, if, for example, you use or intend to use our services;
– marketing purposes, if you have given your consent, we will send you our newsletter with discount codes, information about available promotions, events, competitions, news. You can withdraw your consent at any time by using a dedicated link contained in each message or by contacting us by phone;
– communicating with you;
– managing our relationships;
– ensuring compliance with all legal obligations, such as meeting the requirements of the Accounting Act or tax laws;
– if you have provided data other than an email address, we will be able to personalize offers and customize messages for you;
– for statistical purposes – we want to be better and better, so we need to know our users perfectly. We only use aggregated information and do not use names, email addresses, or other personally identifiable information;
– contact form – if you want to ask us a question, establish cooperation, we do not request consent to the processing of your Personal Data because we process it based on our legitimate interest, which is, answering a question or steps necessary to conclude a contract.

On what basis we process personal data

We process your data based on the following legal grounds to meet the legal obligations imposed on us by the GDPR and national regulations:
– Following a concluded contract, for the purpose necessary for its performance (such as shipping) or leading to its conclusion. Therefore, we need to know your name and address to which we can send your order and at least the email and phone number which we can use to inform you about the status of your order.
– Personal Data that you provide voluntarily for marketing purposes (for example, to receive a newsletter) is processed based on your consent, which you can withdraw at any time.
– We also use the data you provide voluntarily for statistical purposes. The basis for the processing is our legitimate interest. We need to know what is happening on our website as we are constantly trying to improve it.

With whom we share your personal data

To ensure the highest quality of services, we use the help of external suppliers. We select our partners with due diligence. Each of our partners to whom we entrust your Personal Data will process it based on a Processing Entrustment Agreement or other legal instruments. We want to ensure that your Personal Data is processed under applicable law, this Privacy Policy, and our internal policies, procedures, and standards. Only a group of authorized employees of Vis Plantis sp. z o.o., will have access to your Personal Data. Below we present the categories of third parties to which we provide your Personal Data:
– courier
– hosting company
– IT company
– payment systems
– relevant public authorities, when required by law

How we protect your personal data

Vis Plantis sp. z o.o., will take all the steps to adequately protect your Personal Data under the adopted internal policies, procedures, and standards so that the Personal Data is safe from unauthorized use or access, unlawful modification, loss, or destruction. We will not retain your Personal Data longer than necessary for the reason why it was collected, including the necessity to comply with legal and tax obligations (for example, the Accounting Act) and for the settlement of disputes, investigation, or defense of claims.
We well not transfer your personal data countries outside the European Union

What your rights are:

– you have the right to withdraw your consent at any time
– you have the right to request access to your data
– you have the right to rectify your Personal Data or even delete it
– you have the right to object to your Personal Data processing and to demand that such processing be restricted
– concerning processing the data with your consent, you have the right to request its transfer
– you have the right to file a complaint with the President of the Personal Data Protection Office